Shipping & Ordering
How do I shop online?
With ease. Once you’ve found the product you’re after, select your choice from the drop-down menu and click ‘ADD TO CART’. You’ll be taken to your shopping cart where you can either check-out via our secure server or continue perusing our range.
Can I place a phone order?
Oh, happy day! You can call and speak to a human! If you prefer to place orders over the phone, simply give us a call on +61 0466 576 619 with your order and credit card details at the ready.
I need to cancel my order. What happens?
What sad words!
but unfortunately we cannot help much in this case. The purchases are made the day before (if they are breakfasts) and the boxes and grazing tables, which are prepared and planned in advance, we can NOT make a 100% refund. If the purchase is canceled within the next 24 hours, we will give you 50% of the total refund. Orders canceled within 72 hours are delivered 75% of the total.
Can I put the box in the fridge and use it the next day for my event?
Unfortunately we can/do not encourage or recommend any further use outside of our 3 hour window, pursuant with government regulations and guidelines. All of our boxes are best consumed fresh and within 3 hours of delivery.
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