Common Queries

You Asked, We Answered

Cactus Plant

Shipping & Ordering

How do I shop online?
With ease. Once you’ve found the product you’re after, select your choice from the drop-down menu and click ‘ADD TO CART’. You’ll be taken to your shopping cart where you can either check-out via our secure server or continue perusing our range.


Can I place a phone order?
Oh, happy day! You can call and speak to a human! If you prefer to place orders over the phone, simply give us a call on +61 0466 576 619 with your order and credit card details at the ready.

I need to cancel my order. What happens?
What sad words!
but unfortunately we cannot help much in this case. The purchases are made the day before (if they are breakfasts) and the boxes and grazing tables, which are prepared and planned in advance, we can NOT make a 100% refund. If the purchase is canceled within the next 24 hours, we will give you 50% of the total refund. Orders canceled within 72 hours are delivered 75% of the total.





Our office hours are 7am - 5pm Monday to Friday. and 8.30am to 12pm Saturday and Sunday


Purchase orders must be sent 24 hours in advance







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Is payment secure?

Online and offline, we take your personal details seriously. We use a secure online server to protect your credit card details, and our mail order list is never, ever accessible by third parties

 

Do you accept postal, fax or email orders?

Certainly do. Send the details of your order - products, shipping address and contact details - to 

Email: nicesurprisebreakfast@gmail.com

 

Are your prices in AUD?

All prices are shown in Australian Dollars unless stated otherwise.

Credit and Debit Cards Accepted

Do you accept email orders?

Yes 

Help! My order’s urgent!

Get in touch, as we may be able to help